We provide a login account for your use; you are responsible for all activities that are transacted on that login account. You agree to contact us if there are unauthorised activities or any breaches of security on the login account provided.
The site uses secure encryption techniques for transferring your credit card details during a transaction.
Prices of goods are listed on the order prior to you confirming the order. We reserve the right to change the price due to any of the following:
It is our aim to deliver goods to you within the timeframe outlined in our â€˜Shipping Costsâ€™ section. Some products may become subject to availability due to factors outside our control, therefore specified delivery date is an estimate. If a delay on delivery exceeds 30 days from order you have the right to contact us in writing to cancel the order. In this situation we will refund any monies received from you for the order and any delivery charges. We will not be held responsible for any other damages, costs, or charges that you suffer as a result of a delay in supplying these goods or if goods are not supplied.
For online purchases it is your statutory right to return a product up to 7 days after delivery. An order can be changed or cancelled up to dispatch. If it is you return the goods to us before this 7 day period we will refund your money less a delivery charge (usually 25%). We will only accept claims on goods that are in a saleable condition, in other words;
If you receive any goods that are faulty or damaged please contact us and we will arrange a replacement or refund. No claim can be entertained once the order has been signed for, any damaged must be noted on the delivery docket and the parcel must be refused.
While we make every effort to keep our product specifications and description up to date, due to the technical nature of some of our products it may not always be possible to have them fully up to date.
Where appropriate our products come with instructions and manuals, you agree to read and follow carefully these instructions and manuals. These instructions and manuals are a guide and are not meant to be comprehensive; if unsure you need to seek expert advice.